Bankers Trust
Superannuation Rip-off

BT Financial Group

BT Funds management Ltd

GPO Box 2675

SYDNEY NSW 2001

 
July, 2004

When is an EXIT FEE not an Exit Fee?

Eleven days before, I wrote to redeem funds from one of my BT super accounts BT Classic Lifetime which a day prior to my letter had been worth over $25,100).

Today I enquired from my Cash Management Fund if a deposit had been made to it, and the amount the account had received was $24,487.03.

I was quite shocked as the unit price had dropped so drastically in a period of less than two weeks.The share market has been still relatively buoyant, and I could have expected perhaps a drop of a couple of hundred dollars at the most, but not $661, a drop of 2.6% in a matter of a week!!!! 

On phoning BT, I was surprised to hear that the unit prices were adjusted as it was tax time and the fund had less money in it now.

I phoned BT to find if the forms had been received and that I had filled them out correctly, and was asking the amount in my other BT fund namely BT Lifetime Super - Personal and I was told that the NEF would not be deducted if I wrote then, as it would be received after the anniversary when No feeswould be taken from my amount.I double checked that, as I was going to wait for the next day, but was assured that this was correct. The amount in my account was still healthy at approximately$46,600, but far below the original amount.When I phoned BT Client Relations this morning about the other fund, I found that it is being processed as I write this letter, but the amount in this fund has dropped in a similar vein, and is worth $46,004.16, another drop of over $600, similarly because of “readjustments” because of payouts and not as much money in the fund.

For some time I have been fully retired and would like a complete withdrawal of the remainder of my diminishing account before it drops further

Performance of this BT fundA huge loss even before September Eleven
 
Date
Exit Unit Price
Amount in 
Date 
Unit Price
Amount in my fund
14/07/ 2000
$1.025
$49,878.34
31/12/2000
$0.9850
$47,931.87
30/06/2001
$0.9650
$46,958.63 *
No statement
30/06/2002
$0.8725
$42,457.42 *
No statement
30/06/2003
$0.8425
$40,997.56
31/12/2003
$0.9025
$43,917.27

* LESS the amountofNEF amount payable to the fund if redeemed

Note the drop in the year prior to New York Twin Towers, and even in the four months preceding Christmas, 2000, and continuing till June 30 2003 statement.

Since the beginning of 2004, I have phoned about the unit prices and they have been as follows, increasing well over the past six months.(Until the 10 days preceding my removal of funds.I do hope no exit fees are being charged, when I was assured this would not occur).

January $43,897

12 March$45,189

April$45,498.98

27 May$45,445.26

26 June$46,656.93

July$46,671.53 (as at 30 June, 2004)

All of the money was self funded when $50,000 was begun inBT NEF Future Goals Fund in July, 2000. I realize that the events of New York and Bali diminished funds to some extent, but tax time readjustment of the latest amount I had asked just prior to 14 July 2004 of $46,600, and worth $46,009 today, (20 July, a drop of 1.5% in a matter of days is almost as devastating.)

I cannot believe how shocking this is in such “good times” as we are experiencing now, especially since this fund performed so poorly during the WHOLE of the past 4 years.

( my 48,661.8 unitspurchased @$1.0275 = $50,000)I cannot say enough how disappointing your fund has been over the past 4 years.


MORAL OF STORY - Whatever you do, 
DON'T Put Your TRIST in BANKERS TRUST.